Our Border Collie Daisy on guard at the prototyping and testing area.
(Dripping Springs, Texas)

Help Desk

See if one of these topics helps. If not, the fastest way to get help is to call us 877-741-2667 or to open a support ticket using our support ticket form. We usually respond in several hours but always within 24 hours during normal work days.

Self-Serve answers to common questions…


Or create a support ticket…

Support Ticket Form

Please email any files to support@roostandroot.com after submitting your ticket.


We build our products in a 10,000 ft² shop at our residence ranch 301 S. Canyonwood Drive, Dripping Springs, Texas 78620. We have most of what we sell set up onsite and enjoy showing to potential customers by appointment during weekdays .
Telephone Hours:
Mar – May M-F 8AM – 6PM Sat 8AM – 4PM CST
Jun – Feb M-F 8AM – 5PM Sat 8AM – Noon CST
Phone: 877-741-2667
Email: support@roostandroot.com

Visit Our Shop – By Appointment Only:
Mon – Thu   8AM – 4PM CST
Fri   8AM – 3PM CST
    Closed Saturday & Sunday