Help Desk
The fastest way to get help is to call us 877-741-2667, text us 512-334-6610 or open a support ticket using our support ticket form below. We usually respond in several hours but always within 24 hours during normal work days.
Self-serve answers to common questions
Create a support ticket
We build our products in a 10,000 ft² shop at our residence ranch located at 301 S. Canyonwood Drive, Dripping Springs, Texas 78620. We do not have a traditional storefront, but have most of what we sell set up onsite. If you would like to come take a look please give us a call to set up an appointment.
Telephone Hours
| Monday-Friday | 7AM – 7PM Central Time |
| Saturday | 8AM – 12PM Central Time |
| Phone: | 877-741-2667 |
| Email: | support@roostandroot.com |
| Text: | 512-334-6610 |
Visit Our Shop – By Appointment Only
| Mon – Thu | 8AM – 4PM Central Time Closed Friday-Sunday |